Call traffic

Incident Report for Enreach

Resolved

This incident has been resolved.

Posted Mar 08, 2023 - 13:35 EET

Monitoring

A fix has been implemented and we are monitoring the situation. This incident targeted our Silo01 (Theia) CC call services. We found that there was a routing component failure which caused the deny of call traffic partly. Functionality is now normal again.

Posted Mar 08, 2023 - 11:19 EET

Investigating

Dear Customer,
Enreach is investigating possible problem in part of telephony call traffic.

Posted Mar 08, 2023 - 11:06 EET

This incident affected: Enreach Cloud (Core services) and Mobile Networks (Mobile Finland Telia, Mobile Finland DNA, Mobile Finland Elisa, Mobile Sweden Telia).