All Systems Operational
Fixed Line Networks ? Operational
Fixed Line Finland ? Operational
Fixed Line Sweden ? Operational
Fixed Line Denmark ? Operational
Fixed Line UK ? Operational
Fixed Line Netherlands Operational
Fixed Line Poland ? Operational
Fixed Line Other ? Operational
Mobile Networks ? Operational
Mobile Finland Telia ? Operational
Mobile Finland DNA ? Operational
Mobile Finland Elisa ? Operational
Mobile Sweden Telia ? Operational
Enreach Cloud ? Operational
Core services ? Operational
Voice Center ? Operational
API services ? Operational
Voice Portal ? Operational
Voice Analytics ? Operational
HelpDesk ? Operational
SIP Services ? Operational
Voice Monitor Operational
Microsoft Teams Operational
Skype for Business and Teams ? Operational
Hosted Skype for Business ? Operational
Skype for Business bridge services ? Operational
Office365 Voice services ? Operational
Clients Operational
Voice for Browser Operational
Voice for Salesforce Operational
Voice for Dynamics 365 Operational
Voice for Windows Operational
Voice for Android ? Operational
Sinch CC ? Operational
Datacenter Finland. ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network / Load balancers maintenance Feb 20, 2025 22:00 - Feb 21, 2025 00:00 EET
In this maintenance window we'll update our network / load balancer infrastructure to ensure service availability and security.

During this update there might be short outages in web / api (https) traffic. This can cause some error messages in clients, but should be corrected automatically. If you face any issues after the maintenance please restart your clients.

We will monitor the situation and make sure that normal functionality is restored after the maintenance.

Posted on Feb 14, 2025 - 09:27 EET
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 22:00 EET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 10:14 EET
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 23:16 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 22:00 EET
Scheduled - We'll perform Cloud Core 2025.1.0 version update to environments: Silo02-Sedna.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.

Jan 31, 09:13 EET
Completed - The scheduled maintenance has been completed.
Feb 6, 21:30 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 21:00 EET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 5, 16:19 EET
Completed - The scheduled maintenance has been completed.
Feb 6, 20:26 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:00 EET
Scheduled - We will perform maintenance in Voice Analytics environment. This maintenance will cause short interruptions to service availability. This update is being done to ensure the usability and security of the service.
Jan 31, 09:16 EET
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.