Completed -
The scheduled maintenance has been completed.
Mar 17, 00:00 EET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 EET
Scheduled -
Dear Customer,
We'll update Enreach Cloud platform. This will cause short (1min) service outage to CC call functionality in Silo01 (Theia) environment.
Mar 13, 09:40 EET
Resolved -
This incident has been resolved.
Mar 15, 09:14 EET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 15, 08:38 EET
Investigating -
Dear Customer, Enreach is investigating possible problem in part of telephony call traffic. Silo01 (Theia) / CC calls.
Mar 15, 08:32 EET
Resolved -
This incident has been resolved.
Mar 8, 13:35 EET
Monitoring -
A fix has been implemented and we are monitoring the situation. This incident targeted our Silo01 (Theia) CC call services. We found that there was a routing component failure which caused the deny of call traffic partly. Functionality is now normal again.
Mar 8, 11:19 EET
Investigating -
Dear Customer,
Enreach is investigating possible problem in part of telephony call traffic.
Mar 8, 11:06 EET