All Systems Operational

Enreach Voice Cloud Operational
Core services Operational
Voice Center Operational
VoiceHub Operational
API services Operational
Voice Portal Operational
Voice Analytics Operational
Voice Monitor Operational
OmniHub Operational
Voice for Microsoft Teams Operational
Datacenter Finland Operational
Enreach Contact Operational
Contact - Voice Routing Operational
Contact - User Interfaces Operational
Contact - Queues Operational
Contact - Operator Operational
Contact - DialoX Operational
Contact - CRM Integrations Operational
Contact - Teams Integration Operational
Mobile Networks Operational
Mobile Finland Telia Operational
Mobile Finland DNA Operational
Mobile Finland Elisa Operational
Mobile Sweden Telia Operational
Fixed Line Networks Operational
Fixed Line Finland Operational
Fixed Line Sweden Operational
Fixed Line Denmark Operational
Fixed Line Netherlands Operational
Fixed Line UK Operational
Fixed Line Poland Operational
Fixed Line Other Operational
Voice Clients Operational
Voice for Browser Operational
Voice for Salesforce Operational
Voice for Dynamics 365 Operational
Voice for Windows Operational
Voice for Enreach mobile app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 00:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:00 EEST
Scheduled - We'll perform Cloud Core 2026.3.0 version update to environments: Silo02-Sedna, Silo03-Elisa.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.

Jun 5, 09:15 EEST
Jun 11, 2026
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Completed - The scheduled maintenance has been completed.
Jun 4, 23:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 EEST
Scheduled - We'll perform Cloud Core 2026.3.0 version update to environments: Silo01-Theia, Silo04-Eris.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.

May 29, 09:25 EEST
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.