All Systems Operational

Fixed Line Networks ? Operational
Fixed Line Finland ? Operational
Fixed Line Sweden ? Operational
Fixed Line Denmark ? Operational
Fixed Line UK ? Operational
Fixed Line Netherlands Operational
Fixed Line Poland ? Operational
Fixed Line Other ? Operational
Mobile Networks ? Operational
Mobile Finland Telia ? Operational
Mobile Finland DNA ? Operational
Mobile Finland Elisa ? Operational
Mobile Sweden Telia ? Operational
Enreach Cloud ? Operational
Core services ? Operational
Voice Center ? Operational
API services ? Operational
Voice Portal ? Operational
Voice Analytics ? Operational
HelpDesk ? Operational
SIP Services ? Operational
Voice Monitor Operational
Microsoft Teams Operational
Skype for Business and Teams ? Operational
Hosted Skype for Business ? Operational
Skype for Business bridge services ? Operational
Office365 Voice services ? Operational
Clients Operational
Voice for Browser Operational
Voice for Salesforce Operational
Voice for Dynamics 365 Operational
Voice for Windows Operational
Voice for Android ? Operational
Sinch CC ? Operational
Datacenter Finland. ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Core 2025.4.0 version update (Silo02-Sedna, Silo03-Elisa) May 15, 2025 22:00 - May 16, 2025 00:00 EEST

We'll perform Cloud Core 2025.4.0 version update to environments: Silo02-Sedna, Silo03-Elisa.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.

Posted on May 09, 2025 - 09:27 EEST
May 12, 2025

No incidents reported today.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Resolved - This incident has been resolved.
May 9, 09:19 EEST
Update - We are continuing to monitor for any further issues.
May 9, 09:19 EEST
Monitoring - Dear Customer,

Enreach identified problem in part of DNA mobile call traffic due to maintenance yesterday. Rollback has been executed and the issue should be fixed. We are monitoring the situation.

Apr 17, 11:06 EEST
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.