Enreach Status

All Systems Operational

Fixed Line Networks Operational

Fixed Line Finland Operational

Fixed Line Sweden Operational

Fixed Line Denmark Operational

Fixed Line UK Operational

Fixed Line Netherlands Operational

Fixed Line Poland Operational

Fixed Line Other Operational

Mobile Networks Operational

Mobile Finland Telia Operational

Mobile Finland DNA Operational

Mobile Finland Elisa Operational

Mobile Sweden Telia Operational

Enreach Cloud Operational

Core services Operational

Voice Center Operational

API services Operational

Voice Portal Operational

Voice Analytics Operational

HelpDesk Operational

SIP Services Operational

Voice Monitor Operational

Microsoft Teams Operational

Skype for Business and Teams Operational

Hosted Skype for Business Operational

Skype for Business bridge services Operational

Office365 Voice services Operational

Clients Operational

Voice for Browser Operational

Voice for Salesforce Operational

Voice for Dynamics 365 Operational

Voice for Windows Operational

Voice for Android Operational

Embedded Voice for Browser Operational

Sinch CC Operational

Datacenter Finland. Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2025

No incidents reported today.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

Voice quality maintenance

Completed - The scheduled maintenance has been completed.
Jun 17, 23:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:00 EEST

Scheduled - Dear Customer,

We will be performing scheduled maintenance to fix voice quality issues.

No service interruption is expected. All systems will remain fully operational throughout the maintenance window.
Jun 17, 13:45 EEST

Cloud Core 2025.5.0 version update 2/2, (Silo02-Sedna, Silo03-Elisa)

Completed - The scheduled maintenance has been completed.
Jun 17, 00:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 EEST

Scheduled - We'll perform Cloud Core 2025.5.0 version update to environments: Silo02-Sedna, Silo03-Elisa.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Jun 13, 09:06 EEST

Jun 16, 2025

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

Cloud Core 2025.5.0 version update 1/2, (Silo01-Theia, Silo04-Eris)

Completed - The scheduled maintenance has been completed.
Jun 13, 00:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 22:00 EEST

Scheduled - We'll perform Cloud Core 2025.5.0 version update to environments: Silo01-Theia, Silo04-Eris.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Jun 6, 10:04 EEST

Jun 12, 2025

Jun 11, 2025

No incidents reported.