We will update Voice Analytics service. This will cause short service outages during maintenance.
History data will be limited to three latest years in Voice Analytics UI. This will improve the overall performance in Voice Analytics product.
Posted on
Feb 03, 2023 - 09:21 EET
We'll update Enreach HelpDesk environment. This update will cause short service outage during the maintenance.
Posted on
Feb 03, 2023 - 09:26 EET
We'll update Enreach Cloud platform. This update will cause short (1min) outage to part of Contact Center call allocations. This update is done to ensure continuity and security of the services and to enable new functions.
Posted on
Feb 03, 2023 - 09:13 EET
Enreach's mobile operator partner performs maintenance tasks in network environment. This maintenance may cause short outages in mobile call traffic.
Posted on
Feb 03, 2023 - 09:18 EET