Voice Analytics / Voice Data

Incident Report for Enreach

Resolved

This incident has been resolved.

Posted Apr 16, 2025 - 11:42 EEST

Update

Missing data exports will be provided today.

Posted Apr 11, 2025 - 11:42 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2025 - 11:39 EEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 09, 2025 - 15:22 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2025 - 12:19 EEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 08, 2025 - 09:23 EEST

Investigating

Dear Customer,

Enreach is investigating possible problem in part of Voice Analytics / Voice Data services.

We'll update additional information as soon as we know more about the incident.

Posted Apr 08, 2025 - 08:01 EEST

This incident affected: Enreach Cloud (Voice Analytics).