Call traffic. DNA mobile call traffic

Incident Report for Enreach

Resolved

This incident has been resolved.

Posted Sep 19, 2024 - 09:20 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2024 - 18:44 EEST

Identified

The situation has been detected and is being corrected by the operator. We continue to monitor the event. Most call traffic works normally.

Posted Sep 11, 2024 - 15:32 EEST

Investigating

Dear Customer,

Enreach is investigating possible problem in part of telephony call traffic.
It seems that about 2% of calls via DNA operator are currently failing.
Operator is investigating the problem.

We'll update additional information as soon as we know more about the incident.

Posted Sep 04, 2024 - 14:22 EEST

This incident affected: Mobile Networks (Mobile Finland DNA).