Password reset for users authenticated through Enreach Identity without Azure federation will remain disabled as a permanent security measure. We are unable to safely restore this functionality at this time.
If affected, please contact support to reset your password.
We apologize for the ongoing inconvenience.
Posted Sep 14, 2026 - 17:05 EEST
Update
We are continuing to work on a fix for this issue.
Posted Aug 19, 2026 - 10:14 EEST
Identified
Due to a recently identified critical security vulnerability affecting our identity management platform, the password reset functionality has been temporarily disabled as a precautionary measure.
Affected users: Users authenticated through Enreach Identity without Azure federation.
If you need to reset your password while this functionality is unavailable, please contact our support team for assistance.
We apologize for any inconvenience. Password reset functionality will be restored as soon as it is safe to do so.
Posted Aug 19, 2026 - 10:07 EEST
This incident affected: Enreach Voice Cloud (Core services).