Voice Analytics update

Scheduled Maintenance Report for Enreach

Completed

The scheduled maintenance has been completed.

Posted Feb 10, 2023 - 02:00 EET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 09, 2023 - 20:00 EET

Scheduled

We will update Voice Analytics service. This will cause short service outages during maintenance.

History data will be limited to three latest years in Voice Analytics UI. This will improve the overall performance in Voice Analytics product.

Posted Feb 03, 2023 - 09:21 EET

This scheduled maintenance affected: Enreach Cloud (Voice Analytics).