All Systems Operational

Fixed Line Networks ? Operational
Fixed Line Finland ? Operational
Fixed Line Sweden ? Operational
Fixed Line Denmark ? Operational
Fixed Line UK ? Operational
Fixed Line Netherlands Operational
Fixed Line Poland ? Operational
Fixed Line Other ? Operational
Mobile Networks ? Operational
Mobile Finland Telia ? Operational
Mobile Finland DNA ? Operational
Mobile Finland Elisa ? Operational
Mobile Sweden Telia ? Operational
Enreach Cloud ? Operational
Core services ? Operational
Voice Center ? Operational
API services ? Operational
Voice Portal ? Operational
Voice Analytics ? Operational
HelpDesk ? Operational
SIP Services ? Operational
Voice Monitor Operational
Microsoft Teams Operational
Skype for Business and Teams ? Operational
Hosted Skype for Business ? Operational
Skype for Business bridge services ? Operational
Office365 Voice services ? Operational
Clients Operational
Voice for Browser Operational
Voice for Salesforce Operational
Voice for Dynamics 365 Operational
Voice for Windows Operational
Voice for Android ? Operational
Embedded Voice for Browser ? Operational
Sinch CC ? Operational
Datacenter Finland. ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 7, 2025

No incidents reported today.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Cloud Core 2025.6.0 version update 2/2, (Silo02-Sedna, Silo03-Elisa)
Completed - The scheduled maintenance has been completed.
Sep 5, 00:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:00 EEST
Scheduled - We'll perform Cloud Core 2025.6.0 version update to environments: Silo02-Theia, Silo03-Eris.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Aug 29, 09:16 EEST
Sep 4, 2025
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Cloud Core 2025.6.0 version update 1/2, (Silo01-Theia, Silo04-Eris)
Completed - The scheduled maintenance has been completed.
Aug 29, 00:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:00 EEST
Update - We'll perform Cloud Core 2025.6.0 version update to environments: Silo01-Theia, Silo04-Eris.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Aug 22, 10:24 EEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 22, 09:47 EEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 22, 09:46 EEST
Scheduled - We'll perform Cloud Core 2025.6.0 version update to environments: Silo01-Theia, Silo04-Eris.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Aug 22, 09:45 EEST
Aug 28, 2025
Aug 27, 2025
Voice Portal maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 18:30 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 18:00 EEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 25, 16:39 EEST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

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