All Systems Operational

Enreach Cloud Operational
Core services Operational
Voice Center Operational
VoiceHub Operational
API services Operational
Voice Portal Operational
Voice Analytics Operational
Voice Monitor Operational
OmniHub Operational
SIP Services Operational
Voice for Microsoft Teams Operational
Datacenter Finland Operational
Mobile Networks Operational
Mobile Finland Telia Operational
Mobile Finland DNA Operational
Mobile Finland Elisa Operational
Mobile Sweden Telia Operational
Fixed Line Networks Operational
Fixed Line Finland Operational
Fixed Line Sweden Operational
Fixed Line Denmark Operational
Fixed Line UK Operational
Fixed Line Netherlands Operational
Fixed Line Poland Operational
Fixed Line Other Operational
Clients Operational
Voice for Browser Operational
Voice for Salesforce Operational
Voice for Dynamics 365 Operational
Voice for Windows Operational
Voice for Enreach mobile app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Core 2026.1.1 version update 2/2, (All Silos) Mar 5, 2026 22:00 - Mar 6, 2026 00:00 EET

We'll perform Cloud Core 2026.1.1 version update to all Silos.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Posted on Feb 27, 2026 - 09:17 EET
Mar 4, 2026

No incidents reported today.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Cloud Core 2026.1.1 version update 1/2, (Silo01-Theia, Silo04-Eris)
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:00 EET
Scheduled - We'll perform Cloud Core 2026.1.1 version update to environments: Silo01-Theia, Silo04-Eris.

There should not be any disturbance to services. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
Feb 20, 09:13 EET
Feb 26, 2026
Feb 25, 2026
Voice Portal maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 19:30 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 19:00 EET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 24, 10:54 EET
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Data center maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 06:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:00 EET
Scheduled - Dear customer,

In this maintenance window we'll update our network infrastructure to ensure service availability and usage security.

During this update there might be short few second outages. This can cause some error messages in clients or bad voice quality, but it should be corrected automatically. If you face any issues after the maintenance, please restart your clients.

We will monitor the situation and make sure that normal functionality is restored after the maintenance.
Feb 10, 11:06 EET
Feb 21, 2026
Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

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