Enreach Status

All Systems Operational

Fixed Line Networks Operational

Fixed Line Finland Operational

Fixed Line Sweden Operational

Fixed Line Denmark Operational

Fixed Line UK Operational

Fixed Line Netherlands Operational

Fixed Line Poland Operational

Fixed Line Other Operational

Mobile Networks Operational

Mobile Finland Telia Operational

Mobile Finland DNA Operational

Mobile Finland Elisa Operational

Mobile Sweden Telia Operational

Enreach Cloud Operational

Core services Operational

Voice Center Operational

API services Operational

Voice Portal Operational

Voice Analytics Operational

HelpDesk Operational

SIP Services Operational

Voice Monitor Operational

Microsoft Teams Operational

Skype for Business and Teams Operational

Hosted Skype for Business Operational

Skype for Business bridge services Operational

Office365 Voice services Operational

Clients Operational

Voice for Browser Operational

Voice for Salesforce Operational

Voice for Dynamics 365 Operational

Voice for Windows Operational

Sinch CC Operational

Datacenter Finland. Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

Cloud Core 2024.4.0 version update, (Silo02-Sedna & Silo03-Elisa)

Completed - The scheduled maintenance has been completed.
May 16, 22:37 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 EEST

Scheduled - We'll perform Cloud Core 2024.4.0 version update to environments; Silo02-Sedna & Silo03-Elisa.

During this maintenance there will be short (1-2 min) time when new incoming CC calls cannot be served. We will monitor the situation and make sure that normal functionality is restored after the maintenance.

This update is necessary to enable new features and to ensure the availability and security of the services.
May 10, 09:18 EEST

Voice Portal maintenance

Completed - The scheduled maintenance has been completed.
May 16, 20:30 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:00 EEST

Scheduled - We will be undergoing scheduled maintenance during this time.
May 14, 11:18 EEST

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

Voice Portal maintenance

Completed - The scheduled maintenance has been completed.
May 13, 21:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 EEST

Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 13:16 EEST

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

Voice Portal maintenance

Completed - The scheduled maintenance has been completed.
May 6, 19:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 18:00 EEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 30, 16:01 EEST

May 5, 2024

No incidents reported.